I used a discount code, but the discount is not being applied
This usually happens because the discount code can’t be combined with another discount.
Please check the following:
- If there’s already a discount applied to one or more products in your cart
- If the discount code is still valid
- If the discount code was entered correctly
- If the discount code isn’t linked to another customer’s account
- If your order meets the requirements for the code
If a product already has another discount, the discount code won’t be applied.
Possible solutions:
- Save the discount code for another order
- Order discounted products separately
- Place the other products in a separate order using the discount code
Still not getting the discount even though you think the code should work?
Please contact us.