I used a discount code, but the discount is not being applied

This usually happens because the discount code can’t be combined with another discount.

Please check the following:

  • If there’s already a discount applied to one or more products in your cart
  • If the discount code is still valid
  • If the discount code was entered correctly
  • If the discount code isn’t linked to another customer’s account
  • If your order meets the requirements for the code

If a product already has another discount, the discount code won’t be applied.

Possible solutions:

  • Save the discount code for another order
  • Order discounted products separately
  • Place the other products in a separate order using the discount code

     

Still not getting the discount even though you think the code should work?
Please contact us.

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