Can I respond to someone else's review?

No, it is not possible to respond directly to a review from another customer.

Our review policy is structured as follows:

• No discussion platform: A review is intended to share a personal experience with the product for other customers and does not serve as an interactive channel or forum.
• Personal experience: Since each review is verified based on a unique order number, the content is strictly linked to the purchase of that specific customer.
• Manual review: All submissions are manually checked by us to ensure that the content is about the physical product and does not devolve into discussions or inappropriate responses.

If you have a different experience with a product, you can of course leave your own review via the website or the invitation in your email.