Information About Emails

What emails will I receive about my order?
You’ll receive several emails before and after placing your order:

  • Order confirmation: An overview of your items and confirmation that your order has been received.
  • Payment reminder: A notification if your payment was unsuccessful.
  • Payment confirmation: Confirmation that your payment has been received.
  • Shipping confirmation: A message when your order has been shipped.
  • Delivery: Updates about local delivery, including when your package has been delivered or if delivery was unsuccessful.
  • Did you find everything?: A reminder in case you forgot an item. This email includes a discount code for free shipping.
  • Ordered on the weekend: Information that your package will be packed on Monday (for items in stock).
  • Ordered after closing time: Information that your package will be shipped the next day (for in-stock items ordered after 8:30 PM).
  • Ordered more items than in stock: Information about products with a delivery time of about 7 business days and your options for shipping or canceling.
  • Multi-package shipment: Information about items with unusual sizes that will be shipped separately.
  • Orders outside the EU and UK: Information about orders outside the European Union and United Kingdom.
  • Emails about weapon orders: Information about local laws and requests for age verification.
  • UK customs: Information about the customs process and VAT for orders from the United Kingdom.
  • Review: An invitation to review a product after you’ve received it.
  • Information emails: Updates about services and free content.

Can I unsubscribe from these emails?
Yes, you can. There’s an unsubscribe link at the bottom of every email.

 

Is it a good idea to unsubscribe?
No, we don’t recommend it. If you unsubscribe, you won’t receive important updates about your order.

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