Is it possible for Celtic WebMerchant to create an order for me via an email request?

No, unfortunately it’s not possible to place an order by simply sending a list of products via email. Celtic WebMerchant asks all customers to always place their orders themselves through the webshop.

Why is this the procedure?

The ordering process in the webshop is designed to be as easy and secure as possible. By placing your order yourself, you benefit from the following advantages:

• Instant stock check: You can immediately see if a product is still available.
• Secure payment: You choose your preferred payment method in a secure environment.
• Accurate information: You enter your own address details, which reduces the chance of shipping errors.

No exceptions

To ensure fast and secure processing, unfortunately no exceptions can be made to this rule. This applies to both individual and business customers.