Is it possible for Celtic WebMerchant to create an order for me via an email request?

No, unfortunately, it is not possible to place an order simply by sending a list of products via email. Celtic WebMerchant requires all customers to always place the order themselves through the webshop.

Why is this the procedure?

The ordering process in the webshop is designed to be as easy and secure as possible. By placing the order yourself, you benefit from the following advantages:

• Direct stock check: You can immediately see if a product is still available.
• Secure payment: You choose your preferred payment method in a secure environment.
• Correct information: You enter your address details yourself, which reduces the chance of shipping errors.

No exceptions

To ensure the speed and security of processing, unfortunately, no exceptions can be made to this rule. This applies to both private and business customers.