What about warranty if I live outside the EU?

Customers outside the European Union also have the right to a sound product. If an item has a manufacturing defect, we will of course resolve this with us.

Due to the high shipping costs and customs handling outside the EU, we often provide a tailored solution for international claims. You can consider the following options:

• Compensation for local repair: Instead of returning the product, we can offer compensation so you can have the item repaired locally.
• Partial refund: If repair is not desirable or possible, a price reduction can be chosen where you keep the product.
• Efficient solution: In the event of a defect, always contact us. We will then assess each situation to determine the most efficient solution to handle the claim.