What if the replacement product under warranty is no longer in stock?

When a product is under warranty and we have determined that replacement is the appropriate solution, but the item in question is no longer in stock, you will receive a refund in that case.

Depending on the situation, the financial settlement at Celtic WebMerchant is as follows:

• Refund of purchase amount: You will receive a refund for the purchase amount of the defective product.
• Shipping costs: If your order consisted solely of this product, you will also be refunded the original shipping costs of the outbound shipment.
• Discount points: If you used discount points for the original purchase, these will be refunded to your account upon a recognized claim.

If the product needs to be returned to us for the claim to be processed, you will receive a free return label from us.