Information about emails
What emails will I receive about my order?
You will receive various emails before and after your order:
- Order Confirmation: An overview of the products and confirmation that the order has been received.
- Payment Reminder: A message when a payment has failed.
- Payment Confirmation: A confirmation that the payment has been received.
- Shipping Confirmation: A message when the order has been shipped.
- Delivery: Messages about local delivery, when the package has been delivered or when the delivery has failed.
- Did you find everything?: A reminder in case you forgot a product. This message includes a discount code for free shipping.
- Ordered on the weekend: Information that your package will be packed on Monday (for in-stock products).
- Ordered after closing time: Information that your package will be shipped the next day (for in-stock products ordered after 8:30 PM).
- Ordered more items than in stock: Information about products with a delivery time of approximately 7 working days and the options for shipping or canceling.
- Multi collo: Information about products with an unusual size that are shipped separately.
- Order outside the EU and UK: Information about orders outside the European Union and the United Kingdom.
- Emails about weapon orders: Information about local legislation and requests for age verification.
- UK Customs: Information about the customs process and VAT for orders from the United Kingdom.
- Review: An invitation to review a product after receipt.
- Information emails: Information about services and free content.
Can I unsubscribe from these emails?
Yes, this is possible. At the bottom of each email, there is a link to unsubscribe.
Is it wise to unsubscribe?
No, this is not recommended. If you unsubscribe, you will no longer receive important information about your order.