I paid for the return label but made a mistake when registering the return. What should I do?

Contact us.

Please include:

  • Proof of payment (for example, a screenshot of your bank statement)
  • The correct products and quantities you want to return
  • Which carrier you want to use

We will cancel your return and create a new one for you.
After that, we’ll send a new label to your email address.

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