I live outside the EU and my package was returned after I paid customs or storage fees. Can you resend it?

No. We cannot resend the package.
We are not responsible for customs or storage fees.

Upon receipt of the package in our warehouse, we will refund the purchase amount.

Do you still want to receive the product?
You can reorder it through our webshop.

Do you have complaints about the handling of the package by the carrier?
Please contact the carrier.