My package is being returned due to an address error I made myself
Contact the carrier directly yourself.
The carrier may still be able to update the address.
If the carrier refers you back to us or if you can't make the change,
please contact us.
- We’ll ask you to pay the shipping costs again before we resend your package.
- This also applies if the original shipping was free—we still need to charge you for shipping.
- The carrier charges us the full shipping cost, even if a package is returned before delivery.
Don’t want to pay the extra shipping costs?
- We’ll refund your purchase amount.
- The original shipping costs will be deducted from your refund.