I want to include a friend’s order with my return. How does this work?
Register your own order in the return portal.
Add a note in the package for the other order with the following information:
- Product codes
- Reason for return
- Order number
- Your friend’s name
Does an order contain more than 2 products? Group the products by order so they stay together.
You can do this by, for example:
- Taping the products together, or
- Putting the products together in a bag
This helps ensure the products are sorted correctly.