Are the products in my order reserved if I haven’t paid yet?

No, the products in your shopping cart or in an unpaid order are not reserved.

When is an order final?

As long as payment hasn’t been completed, the order is considered a draft in the Celtic WebMerchant system. This means:

  • Products are only officially deducted from stock after payment has been successfully completed.
  • It’s possible that another customer could buy and pay for the same product in the meantime.
  • If someone else buys the last item of a product, unfortunately your unpaid order can no longer be fully fulfilled.

Celtic WebMerchant’s advice

Want to make sure your desired items are available for you? Complete your payment right away during checkout. As soon as you receive the payment confirmation email, the products are officially reserved for you and will be prepared for shipping.

Was this article helpful?

0 out of 0 found this helpful

Is your question not listed?

Contact customer service