Is the invoice adjusted in the case of a partial refund?

No. The original invoice in your account will not be changed after a partial refund.

Here’s why:

• System settings: Our system does not automatically update an invoice that has already been created. The invoice will still show the amount from the original order.
• Administration: An invoice is an official document that is tied to the order.

What can you do?

• Private customers: You’ll receive an email from us. This email will state the amount that has been refunded to you. This serves as your proof of the refund.
• Business customers: Do you need an official credit invoice for your company’s bookkeeping? Please contact customer service. We can manually create and send this invoice for you.