Wat moet ik doen als ik geen orderbevestiging per e-mail heb ontvangen?
Wait a few minutes. Sometimes it takes a while for the system to send the email. Haven't received an email after a few minutes? Then follow these steps:
- Check the spam folder: Sometimes the email accidentally ends up in the junk or spam folder.
- Check the email address: Make sure you entered the correct email address when ordering. A typo can prevent the email from arriving.
- Check your account: If you have an account, you can log in to see if the order was successful.
Have you checked the above points and still haven't received a message? Then contact customer service.