Can I return an item in person?
No. The warehouse is not a visiting address.
Exception: returning a mailbox package on location
This is only possible if the package fits through the mailbox.
- You can put the package through the mailbox.
- Make a video as proof.
Ensure the video clearly shows:
- The building
- The house number
- The moment you put the package through the mailbox
- The package on the doormat