To which address can I return my order?
If you have chosen in our return portal to return your package yourself (without purchasing a shipping label from us) and you live within the European Union (EU), you can send the package at your own expense via a delivery service of your choice.
You can return the package to the following address:
Celtic WebMerchant B.V.
Attn: Returns
Marisstraat 8A
3364 AZ Sliedrecht
Netherlands
Important when returning:
Return period: Ensure that you return the items to us within our period of 30 days after receipt.
Packaging: Pack the products carefully, preferably in the original packaging, to prevent damage during transport.
Proof of shipment: Always request proof of shipment with a tracking code from the delivery service and keep it safe. As long as the package is still on its way to us, you are responsible for the shipment.
Exception for business orders: Please note that business orders (such as for companies, foundations, associations, or museums) are excluded from the right of return.
Exception for orders outside the EU: for orders from outside the EU, the right of return is void.