Waarom biedt Celtic WebMerchant geen gratis retour?

Offering free returns is a topic we at Celtic WebMerchant have carefully considered. While it may seem appealing to you as a customer, there are important reasons why we do not cover these costs as a standard.

Below we explain why we make this choice:

1. Environmental impact

Each return shipment results in additional transport movements, leading to higher CO2 emissions and extra packaging waste. By not making returns free, we hope that customers shop more consciously and make the right choice more often in one go. This helps us reduce the ecological footprint of our webshop.

2. Fair pricing

Companies that offer "free" returns often incorporate these costs into the sales price of their products. As a result, customers who keep their orders end up indirectly paying for the returns of others. At Celtic WebMerchant, we prefer to keep our prices transparent and competitive for everyone.

3. Preventing waste

Research at large e-commerce companies shows that free returns often lead to "fun shopping," where products are ordered without the intention of keeping them. Many of these returned items cannot be sold as new due to slight damages or opened packaging, leading to unnecessary waste.

4. Changing market standard

Even the largest players in the fashion world and e-commerce have now stopped offering free returns. They realize that the old model is not sustainable in the long term, both economically and ecologically. We follow this course to ensure a healthy and sustainable business operation.

How to prevent returns

We are happy to help you find the right product in one go:

• Size charts: Use our size charts as a guideline for clothing.

• Advice: If in doubt, order multiple sizes to compare them at home; this is often more efficient than two separate shipments. Then return all sizes that do not fit in one package.

• Product information: Read our detailed product descriptions about the finish of historical replicas.