I want to send a friend's order back with my return. How does this work?
Register your own order in the return portal.
Add a note in the package for the other order with this information:
- Product codes
- Reason for return
- Order number
- Name of your friend
Does an order contain more than 2 products? Bundle these products per order so they stay together.
This can be done, for example, by:
- Taping the products together, or
- Putting the products together in a bag
This helps to sort the products correctly.