Can I return an order placed as a business?
No. The right of return does not apply to business orders.
This is not possible because the right of return only applies to consumers.
I ordered with a company name but did not enter a VAT number, does this also count as a business order?
Yes, if you order under a company name, it is considered a business order.
Do you want to have a package delivered to your workplace? Then do not enter the company name, but only your own name as the recipient.
Contact us in cases of damage/non-conformity and warranty.
When you return a business order, we offer you the option to receive the amount as store credit valid for 1 month. If this is not acceptable, we will send the package back to you after payment of the shipping costs.