Mijn pakket wordt geretourneerd vanwege een adresfout die ik zelf heb gemaakt
Contact the carrier directly.
The carrier may still be able to adjust the address.
Does the carrier refer you to us or is adjustment not possible?
Then contact us.
- We ask you to pay the shipping costs again before we resend the package.
- This also applies if the original shipment was free, we still need to charge shipping costs.
- The carrier charges us the full costs, even if a package is returned for delivery.
Don't want to pay the extra shipping costs?
- Then we will refund the purchase amount.
- The original shipping costs will be deducted from this amount.