What should I do if I receive a payment reminder from Celtic WebMerchant?

No worries! If a payment fails or gets interrupted during checkout, you'll automatically receive an email within 5 minutes. In this case, you don’t need to place a new order.

How do you complete your order?

You can easily finish your purchase using the email you received:

• Open the payment reminder in your inbox.
• Click the secure payment link in the message.
• Complete your payment using your preferred payment method.

What are the benefits?

• Your shopping cart stays intact.
• You avoid duplicate orders in the system.
• You keep your spot in the shipping queue as soon as your payment is received.

What if I’ve already paid?

If that’s the case, you can ignore the reminder.