Celtic WebMerchant
Avoid waiting
Return
- Within what timeframe do I need to return my item?
- What is meant by an unused product?
- What items cannot be returned
- How can I speed up the return process?
- I accidentally registered the wrong product or selected the wrong quantity—what should I do?
- I paid for the return label but made a mistake when registering the return. What should I do?
- I chose to use my own return label but now want to order a return label from you. What should I do?
- I bought a return label from you but want to use my own label instead. What should I do?
- I paid for the return label but did not receive it in my email inbox
- I registered a return but want to keep the item. What should I do?
- Will I get the shipping costs from my original order refunded?
- How can I track my return or check if it has arrived?
- Can I receive my refund to a different account?
- What should I do if a refund fails?
- Can I drop off a return in person?
- What happens to used discount codes or loyalty points when you return an item?
- What amount will I be refunded if I placed my order during a promotion?
- Can I return one item and keep the rest?
- My return label isn’t working at the drop-off point. What should I do?
- I don’t have a printer but I ordered a return label. What should I do?
- How does the refund process work after I return a product?