Can I still change the address after shipping via the tracking link of the delivery service?

Yes, in many cases you can still make changes after shipping directly with the delivery service.

• Options in tracking: Once you open the tracking link from the delivery service (such as PostNL, GLS, or UPS), you will usually see a button with 'Change delivery options' or 'My delivery'.
• What can you adjust? Depending on the delivery service, you can often choose to:
  • Select a different delivery time (another day or time).
  • Delivery at a pickup point near you.
  • Delivery at a safe place around your house (for example, in the shed).
  • A different address (note: this is usually only possible within the same region or postal code).

When is this not possible?

• Package is already on its way to your door: If the delivery person is already on the route with your product for the day, it is often too late to change the address.
• Address error: Did you discover immediately after your order that you made a mistake in the address? Change this as soon as possible via your Live Tracking (you will receive this by email shortly after placing your order). As long as the package has not yet been packed and the status is still 'Confirmed', you can still adjust the address. Otherwise, you must try via the delivery service's tracking link, or contact them if changes cannot be made via a link. 

Tip: Create an account with the major delivery services (such as a 'Mijn PostNL' or 'UPS My Choice' account). This often gives you more control over your shipments and allows you to make changes more easily.