To which email address is the tracking link sent?

The email with the live tracking link is sent to the email address you provided when placing your order.

Here are a few important points to note:

• Check your confirmation: The address where you received the order confirmation is also the address where the tracking updates will be sent.
• Typos: Haven't received any emails from us after your order? There might be a typo in the email address. In that case, please contact us, and we'll correct it for you.
• Spam box: It often happens that the automatic email with the tracking link is marked as spam by your email provider. Always check your spam or promotions folder.
• Account: Do you have an account with us? Then you can always find the status and tracking information of your product there, regardless of whether you received the email.

Did you happen to pay with a different email address (for example, via PayPal) than your contact address? Then check both mailboxes just to be sure.